Video won't download? What to do
Websites change how they work all the time. Most problems are solved in a minute.
Steps
- Update the site reader: Help → Update the site reader (yt-dlp), then try again.
- Is it a live stream? Live streams aren't downloaded. Download the recording once the stream ends and is published.
- Only for signed-in users? Send it from the browser extension and allow cookie access when the browser asks. The app uses them only for that download and does not keep them.
- Still not working? Help → Save a problem report, then report the problem. Reports are public: don't include passwords or personal data.
Good to know
- Videos protected with DRM (paid streaming services) can't be downloaded. That's intentional.
- Check that the link opens and plays in the browser.
Video Download is free for Windows and Mac.